Liwan Al Khair

Terms and policies

Version 3 · published 21 July 2026

Privacy Policy

1.

What we collect

Your name, mobile number, email address, delivery addresses, and the records of what you order. For businesses and delivery partners, the documents needed to verify you.

2.

Why we collect it

To run your account, verify who you are, deliver what you order, handle complaints, and meet our legal obligations in the UAE.

3.

Who we share it with

The business fulfilling your order, the delivery partner bringing it, and the payment service provider handling payment. Each receives only what they need.

4.

How long we keep it

For as long as your account is open, and afterwards only where the law requires. When you ask us to delete your account we anonymise your personal details and keep the transaction record.

5.

Your choices

You can see and correct your details, choose which notifications you receive, and request deletion, all from your account.

Each policy is published as a numbered, dated version. Users accept a specific version, and that version stays downloadable.

Sample wording, shown to demonstrate structure and versioning. The final Terms of Use, Privacy Policy and the three agreement texts are supplied by the Client in both languages under Schedule F.