Liwan Al Khair

Support

Reach a person, in Arabic or English.

By phone

Sunday to Thursday, 9:00 to 18:00 Gulf Standard Time.

+971 4 000 0000
By email

We reply within one working day.

support@lkh.ae
In the app

Open a complaint against an order and follow it to resolution.

Account · Support

Common questions

How do I verify my mobile number?

We send a six-digit code by SMS when you register, and again whenever you change your number. The code expires after ten minutes.

Can one account be a customer and a business?

Yes. One account holds the Customer, Service Provider and Delivery Partner roles, and switches between them without registering again. Each role is verified when it is added.

Why is my business still pending?

A person reviews every application. If we need a clearer document we will ask, and you resubmit without starting again.

How do I delete my account?

Request it from Security in your account. Orders and transactions stay on record where the law requires, with your personal details anonymised.

Complaint handling and in-app support arrive in Phase 4. Phase 1 covers accounts, verification and agreements.